Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty covers all V-Grip products found to be damaged, broken or defective identified after receipt of the goods reported to V-Grip Pty Ltd by Mail: PO Box 2-, Innaloo, WA 6918 within 20 days after receipt. This warranty excludes damages or defects incurred by the installation process and/or failure of the supporting structure.